How to white list
- Scroll down to the email tab.
- Click on Spam Filters.
- Scroll down to the Additional Configurations tab and click Show Additional Configurations at the bottom
- Scroll down to the Whitelist (Emails Always Allowed) tab and click Edit Spam Whitelist Settings at the bottom
- Click on Add A New “whitelist_from” Item
- Enter the email you need to be whitelisted into the box then click on the update whitelist (whitelist_form) button